At Rratnanidhii, we aim to provide a smooth and reliable delivery experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing
- Orders are processed after successful payment confirmation
- Processing time typically takes 1–3 business days
- Orders are not processed on Sundays or public holidays
Once your order is processed, it will be prepared for dispatch.
Shipping Timeline
- Standard delivery usually takes 3–7 business days depending on your location
- Delivery timelines may vary for remote areas
- You will receive updates once your order is shipped
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout
- Any promotional free shipping offers will be clearly mentioned on the website
Order Tracking
- Once your order is dispatched, tracking details will be shared via email or message
- You can use the tracking link to monitor your delivery status
Delivery Conditions
- Please ensure that your shipping address and contact details are accurate
- Delivery attempts will be made by the courier partner as per their policy
- If delivery fails due to incorrect details, delays may occur
Delays and Exceptions
While we aim to deliver within the estimated time, delays may occur due to:
- Weather conditions
- Logistics or courier issues
- Unforeseen circumstances beyond our control
We appreciate your understanding in such situations.
Damaged or Missing Orders
If you receive a damaged product or if any item is missing from your order, please contact our support team within a reasonable time frame so we can assist you.
Contact for Shipping Queries
For any shipping-related questions or support, you can reach out to us through our contact channels. Our team will assist you promptly.
