Refund Policy

At RRatananidhii, we take pride in offering high-quality crystals, healing products, and spiritual accessories. We want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing an order.

Eligibility for Refunds

We offer refunds only under the following conditions:

• The product is damaged or defective upon delivery.
• The product received is incorrect compared to the order placed.

Non-Refundable Items

Due to the nature of our products, we do not accept returns or offer refunds for the following:

• Change of mind after purchase.
• Products damaged due to misuse or mishandling.
• Crystals or stones with natural variations in color, size, or texture (as these are part of their natural beauty).
• Personalized or custom-made products.

Reporting an Issue

If your order is damaged, defective, or incorrect, please notify us within 48 hours of delivery by emailing [info@rratnanidhii.com]

• Order number
• Photos or videos showing the issue
• Brief description of the problem

Refund Process

Once your request is approved:

• Refunds will be processed to your original payment method within 5–7 business days.
• In case of replacement, the new product will be shipped at no additional cost.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours with photos/video proof so we can arrange for a replacement or full refund.

Cancellations

Orders can be canceled within 6 hours of purchase. Once shipped, cancellations are not possible.